It took some time to navigate to the building's main entrance from Kyle's less than prominent office in Post-Perfection Diagnostics, and he twice turned down the wrong corridor, delaying him valuable seconds, but expanding his vocabulary in a fashion that gave the lie to the theory of punctuated "equilibrium". When he finally burst into the lobby, his shirt was mostly untucked and his hair looked like he'd been running his hand through it nervously while sweating actively. The head receptionist followed his path with a certain amount of alarm, but did not move to intercept him. He was wearing a badge.

The doorman (Al? Mohammed? Peng?) was leaning casually against one of the inner pillars and talking to the air in front of him. Kyle stumbled to a stop just in the doorman's field of view and sputtered "Al? Mohammed? Er. Peng?"

The doorman paused his monologue and raised an eyebrow at Kyle quizzically. He tried to participate in the newcomer's thought process. "Carlos?"

"Right, sorry, Carlos, of course. Look, I need your help, we've got a situation."

The doorman narrowed his eyes uncertainly at Kyle.

"I, uh...I've got a situation." Kyle's eyes shifted uncertainly left and right. If Carlos couldn't help him, then he had wasted a great deal of time.

"Elka, can I call you back?"

"I'm sorry, I really don't kn--"

"Great, thanks. Hey, you too...yeah, you bet, I'll bring it with me tonight. ... No, I think that's pro--what did you say? You're shitting me. Over LA?" The doorman's attention shifted pointedly to Kyle. "I better go...okay...bye." He reached up and poked at the side of his head and squinted at Kyle thoughtfully. "You know there's a cloud over LA?"

Kyle made a muffled whimpering sound and then regained control of himself. He squared his shoulders and said "Look, Carlos, I figure you know basically everybody in the building, and I--"

"Who's Carlos?"

That took Kyle a moment to process. "I'm sorry? Uh...Carlos...your name..."

"My name is Björn."

"Ah. Well."

Björn blinked at him and prompted "'everybody in the building'...?"

"Ah...yes, well, I suppose you have a pretty good idea of who does what, and where they are, and all that. You've been here for a while, right?"

"Sure, yeah, I suppose I do."

"I'm trying to find Damage Control, or Operations, or whatever the hell. You know, the people that...do...things. Actual things." Kyle expanded on this point by vaguely flailing about with his hands. Björn watched this with some interest and then looked up at Kyle again.

"You mean like Post-Imperfection Actionables?"

Kyle looked back at the org chart clutched in his hand and saw 'PIA' in the middle of the sheet. "Is that what that means."

"Third floor, northeast corner." He watched Kyle race back towards the stairs with pursed lips. This was looking like a strange day. He returned his attention to his professional responsibility, the door, but his eyes kept flicking uncertainly to the sky.